StephanieR

How does having your own business hone your customer service skills?

PeterV

It does so well, but at a much reduced rate and frequency.

JessieK

You are much more invested in the outcome.

GoalieMomGOWINGS

You're more interested in keeping customers happy as they're your bread n butter. If you don't own the business, you really don't care all THAT much....you still get your paycheck whether this one person is happy or not.

rillida

Hi !

I feel if you are working where you have to deal with public(customers) you are bound to be polite. Your main goal is customer satisfaction and you cannot shy off from it.

A satisfied customer can always get you more business, so if you drop your profit margin for an old customer a little, its not a bad deal at all.

jessica34

Here I'm sharing with You some Of the strategies For Improving Customer relationship:

Be a champion of excellence. It only takes one person to champion the change of an entire company culture.

When you declare yourself a champion of customer service excellence, you start thinking and acting like a champion.

Champions aren’t interested in mere satisfaction; they thrive on excellence. People are drawn to champions. Enrolling others into the champion mentality means treating your staff, coworkers, and customers as the champions they can be. Your inspiration can change the direction of even the most difficult workplace environments.

Create a happy workplace environment. Ask yourself, “If I had no ties to this company, what would make me want to get up in the morning and come to work here?” That question is the catalyst for making critical changes to your company culture. Your staff members are your internal customers. Happy committed employees translate to happy committed customers.

Put yourself in a position of passion. When you ask a room full of people what they love to do, it’s no surprise that you get a whole array of different answers. Some people love working with facts and statistics, others hate it. Some like working with their hands, others detest it. Some have a passion for serving customers; others develop excellent customer service skills because they have a passion for developing skills. Get in touch with your passion and put it to work at work.

Be Entrepreneurial – even if you don’t own the company. It will change the way you think about work. Think of yourself as the president of your own career. Notice how it changes the way you conduct yourself throughout the day.

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lelah

hmnn..Your inspiration can change the direction of even the most difficult workplace environments.

Gordon Akman

The keys to great customer service are enthusiasm, expertise, and reliability. When it is your own business you are more likely to perform at a higher level in these areas.

lelah

Some have a passion for serving customers; others develop excellent customer service skills because they have a passion for developing skills.